Shipping Policy

Welcome to Fashion Needles – your trusted destination for stylish fashion delivered with care and precision.

At www.fashionneedles.com, we’re committed to getting your orders to you swiftly, securely, and reliably. This Shipping Policy outlines everything you need to know about our shipping practices, including delivery times, charges, tracking, and more.

1. Shipping Destinations

We currently offer shipping services across India.
At this time, international shipping is not available, but we're actively working on expanding our reach beyond India soon.

2. Order Processing Time

Once your order is placed:

  • Orders are typically processed within 1-2 business days.

  • Orders placed after 2:00 PM IST or on weekends/holidays will be processed on the next business day.

  • During high-demand periods (sales, festivals, etc.), processing may take slightly longer.

3. Shipping Options & Estimated Delivery Times

We offer multiple delivery options based on your urgency and location:

Shipping Method Estimated Delivery Time
Standard Shipping 5–7 business days (post-processing)
Express Shipping 2–3 business days (post-processing)

Note: Delivery times may vary depending on your location. Remote or rural areas may experience slight delays.

4. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Order weight

  • Chosen shipping method

Standard Shipping: ₹100 (calculated at checkout)
Express Shipping: ₹150 (calculated at checkout)

Any applicable taxes or duties will be clearly displayed at checkout. No hidden fees.

5. Order Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with your tracking number. You can use this number to track your shipment directly through the courier’s website.

If you haven’t received tracking information within 48 hours of dispatch, please contact our support team for assistance.

6. Delivery Issues

Incorrect Address

Please double-check your shipping details at checkout. Fashion Needles is not responsible for failed or delayed deliveries due to incorrect or incomplete addresses.

If you notice an error after placing the order, contact us immediately. We’ll do our best to correct it if the order hasn’t shipped yet.

Missed Deliveries

If you're unavailable during delivery:

  • Couriers typically attempt delivery multiple times.

  • If all attempts fail, and the parcel is returned to us, re-shipping charges may apply.

7. Lost or Damaged Packages

Lost Package

If your package hasn’t arrived within the estimated delivery window, reach out to us. We’ll work with the courier to track it down or provide a suitable resolution.

Damaged Package

If your order arrives damaged:

  1. Take clear photos of the damaged items.

  2. Contact us right away.

We will investigate and either replace the damaged items or issue a refund, based on the situation.

8. Delays Due to Uncontrollable Events

While we aim to deliver on time, certain events beyond our control—such as natural disasters, public holidays, strikes, or courier delays—can affect delivery timelines.

In such cases, we will:

  • Keep you informed via email

  • Work diligently to resolve the delay as quickly as possible

9. Order Cancellations & Modifications

Once your order is placed, it is processed promptly. As a result, cancellations or changes may not always be possible.

If you need to cancel or modify your order:

  • Contact us as soon as possible.

  • We’ll do our best to accommodate your request if the order hasn’t been shipped.

10. Contact Us

If you have any questions about our shipping policy or need help with your order, please feel free to reach out:

📧 Email: support@fashionneedles.com
📞 Phone: 085954 90062
🏢 Address:
First Floor, Lal Mandir Market,
C-67, Main Rd, Shital Vihar,
Khora Colony, Sector 57,
Noida, Uttar Pradesh 201301