Exchange Request Form
Fashion Needles | www.fashionneedles.com
📧 support@fashionneedles.com | 📞 085954 90062
At Fashion Needles, your satisfaction is our priority. If you'd like to request an exchange, please complete the form below. Our customer support team will review your request and guide you through the process.
1. Order Information
-
Order Number: ______________________________________
-
Order Date: __________________________________________
2. Customer Details
-
Full Name: ___________________________________________
-
Email Address: ________________________________________
-
Phone Number: ________________________________________
3. Item(s) to be Exchanged
| Product Name/ID | Size/Color | Reason for Exchange |
|---|---|---|
| __________________________ | __________________ | ___________________________________ |
| __________________________ | __________________ | ___________________________________ |
Examples: Size too small, color mismatch, received wrong item, product defect, etc.
4. New Item(s) Requested
| Product Name/ID | Preferred Size/Color |
|---|---|
| __________________________ | __________________________ |
| __________________________ | __________________________ |
5. Additional Notes (Optional)
Exchange Policy Reminder
🔹 Eligibility: Exchanges must be requested within 7 days of receiving the product.
🔹 Condition: Items must be unworn, unwashed, and returned with original packaging and tags intact.
🔹 Non-Exchangeable Items: Sale items, undergarments, accessories, or custom-made pieces are not eligible.
🔹 Shipping Costs:
-
Customer pays to return the original item (unless due to our error).
-
Fashion Needles covers the cost of shipping the replacement item to you.
How to Submit Your Exchange Request
-
Complete this form.
-
Email it to 📧 support@fashionneedles.com
or send it via WhatsApp at 📞 085954 90062 -
We will review your request and respond within 1–2 business days with the next steps.
Need Help?
We're here for you!
📧 Email: support@fashionneedles.com
📞 Phone: 085954 90062